Frequently Asked Questions
You can email us at [email protected]
Student's Enrollment
The Top Questions
What are the age requirement?
5 and above, however, that may not apply to every individual. It is important that the individual can communicate on a basic level in either English, Melayu or Mandarin language despite of his/her age or are able to take command from common sign language.
What language will the student learn in?
English is the first choice. Mainly because a lot of the notes and reference are written in the English language. However, we can also conduct the classes in entirely Melayu or Mandarin or Cantonese.
Are the learning materials provided?
Mostly yes but can sometimes be no. All the necessary materials will provided ofcourse. But we can not buy you a car just to make it disappear or buy you a lion to make it appear.
What if the student faces problem while practicing at home?
Contact the instructer via WhatsApp, Facebook Messenger or Email. Learning is a lifelong process, we want our student to learn it the right way with the right support.
Where will the lesson be conducted?
For student above 18 years of age, at our studio in Empire City, Petaling Jaya (Selangor, Malaysia). For student under 18, the lesson will be conducted at his/her house. This is for safety reason for both the instructor and the student.
When will the lesson be conducted?
Based on the individual and the instructer's availability. It is a mutual agree time from both party. It can be weekday, weekend, morning, afternoon, and evening. We will discuss these on our pre-meet-up session.
Will there be other student attending the lesson?
No. It will never happen unless it specifically requested by the student him/herself. All of our classes are conducted 1 to 1.
How long are each lesson?
45 to 60 minute per lesson with 2 hours maximum. 1 lesson per week.
When do i pay?
We prefer the payment to be made in full over our online enrollment and payment terminal. OR on our scheduled pre-meet-up session. In full.
How do i pay?
Cash or bank transfer or through PayPal. We do not accept any other payment form at the moment. We do not issue refunds.